Handcrafted Brass Flying Peacock Kerala Samai Deepam Puja Diya

At Cycle.in, we strive to deliver your order in the quickest, safest, and most economical way possible. We process all
orders within 2 business days of receiving them, and we will do our best to get your products to you as soon as possible. Here are some further details about
our shipping policy:

• The shipping time may vary depending on the location and availability of the product. We dispatch from different locations; hence you may receive more than 1 tracking update for your order.
• We provide a tracking number for every order once it has been shipped. You will receive a WhatsApp message and email with the tracking details so you can keep an eye on your package.
• Please note that our shipping times may be impacted by factors such as unexpected weather events and national holidays, which may delay the delivery of your order.
• In such case of incorrect shipping information, the product will be returned to us by our delivering partner and a coupon code or gift card will be issued.
• We always strive to provide the best possible shipping experience for our customers. If you have any questions about our shipping policy, please don't hesitate to contact us at care@cycle.in

Read our full shipping policy.

An unboxing video must be shared within 12 hours of delivery to care@cycle.in for any issue to be considered. Without it, we will not be able to process your request.
 

• Report within 12 hours: Return/replacement/refund requests for damaged, defective, incorrect, missing or tampered products must be raised within 12 hours of delivery.
• Unboxing video is mandatory: A complete, uninterrupted video must be recorded from opening the sealed package until the product is fully unpacked, without edits or pauses.
• Clear images required: Submit clear images of the outer package, product, and reported issue along with the unboxing video.
• Missing documentation: Requests without the required images and unboxing video submitted within 12 hours may be declined.
• Product condition: Eligible returns must include the original packaging, accessories, labels and other items supplied with the product.
• Customized products: Customized products are not eligible for return, replacement or cancellation once production has started.
• Refunds: Refunds are subject to verification and approval. Shipping, packaging, COD, bank and other service charges are non-refundable.
• Cancellation: Orders can be cancelled for a full refund only before they are shipped. Once shipped, the return policy applies.
• Replacement/refund is subject to verification and approval as per our Return & Refund Policy.
• For complete details, please refer to our Return & Refund Policy.